Frequently Asked Questions: UTSC Library Fall 2020 Reopening

Library hoursStudy spaces & campus services | Borrowing & returning materials

Library hours 

When does the library open? What are the new rules and accommodations to follow? 

The UTSC Library opens Tuesday, Sept. 8 at 10am. Study spaces will be available to book via the library booking system

What are the library hours? 

As of Tuesday, Sept. 8 the library will be open Monday-Friday from 10am-8pm. Continue to visit the library website for updates on hours later in the term. 

What measures is the library taking to keep people safe?

The library is taking the following precautions: 

  • All visitors will be required to wear non-medical masks in the library 
  • Wipes are available in the Information Commons and hand sanitizer is available on both levels of the library
  • Physical distancing (2 meters/6 feet) strictly enforced with seat bookings, signage, and an overall reduction in the total number of seats available 
  • Directional signs placed in the library to direct traffic flow 
  • Maximum occupancy signs posted for smaller spaces, such as bathrooms and the elevator 
  • Most high touch areas (printers, photocopiers) are off-limits 
  • Books and journals are quarantined for a minimum of 72 hours between checkouts 

Where can I get a mask? 

Current U of T students, faculty and staff can pick up masks at the library front desk during operating hours. 

Study spaces & campus services   

When the library reopens, will we need to have booked a spot or can we just walk in? 

When coming to study, you will need to book a spot before you walk into the library through the library booking system. TCard or government ID that matches your booking confirmation will be required at the desk. You are not required to book a space when picking up materials through the library pickup service

Who can use the library? 

At this time only current U of T students, faculty and staff will be able to access library spaces. 

How can we book a study space? 

U of T students, staff and faculty can book a space via the library booking system

Is there a time limit on how long we can stay? If so, how long can we book a spot for? 

Yes, there is a 4 hour per day time limit on the Individual Study Rooms. All other spaces can be booked for up to 8 hours per day. We encourage U of T visitors to only book the time they need, in order to free space up for others.

Will I need a TCard to book a library space?  

No, U of T students only need their UTORid to reserve a library space. The UTSC Office of the Registrar is activating new UTORids via Microsoft Team meetings. Learn more at the Registrar’s TCard page

Are we allowed to sit with someone in a small study room if we came with them? 

Large library study rooms are currently closed. Small study rooms will be bookable with an occupancy of 1 person only. Study rooms are meant for tutorials or participating in online lectures. 

Is the silent study room open?  

Yes, the silent study room will be available to book. Seating has been reduced to ensure physical distancing. 

How many weeks in advance can we book study spaces in the library? 

U of T students will be able to book at least 14 days in advance. 

Will there be designated spaces on campus for students to participate in online synchronous classes? 

Yes, there will be designated spaces in the library for students to access by appointment. These spaces can be used to participate in online classes. Continue to visit the library website for ongoing updates. 

Do you know if there'll be study spaces other than the library? 

The 4th floor Bladen Wing study space is also available for students to access Wi-Fi and computer services. No booking is required, and physical distancing is applied. 

Until what time is it (Bladen Wing Study Space) open? 

The Bladen Wing Study space is currently open Monday-Friday from 10am – 6pm. Please visit UTogether2020 for ongoing Bladen Wing Study Space updates. 

Will printing services on campus be available at all times? 

You'll be able to pick up print jobs from the Library via printers in the 4th floor Bladen Wing. Starting Tuesday, Sept. 8, the Bladen Wing study space will be open Monday-Friday, 10am – 8pm. 

How can I access print services in the library if I don't have a TCard? 

Make sure to activate your UTORid & add funds to your account. You can then print from library computers & pick up print jobs in the Bladen Wing study space. No need to swipe a card, the Information & Instructional Technology Services (IITS) team releases print jobs. Need to activate your UTORid? The UTSC Office of the Registrar is activating new UTORids via Microsoft Team meetings. Get all the details at the UTSC TCard page.

Borrowing & returning materials 

I don’t have a T-Card. How can I take out a book? 

New U of T students will need to get their Library barcode number from the UTSC Office of the Registrar in order to use the Pickup Service. The UTSC Office of the Registrar is activating new TCards (this includes your library barcode number) and UTORids via Microsoft Team meetings. During these appointments, students will be able to get their barcode from TCard staff. You can also email the Office of the Registrar from your 'utoronto' email address and staff can send your barcode as requested. Learn more at the Registrar’s TCard page

How long are we allowed to keep books and are there any charges for overdue items? 

All loans have been extended to Friday, Dec. 18, 2020 and no late fines are being charged at this time. Please continue to visit our website for up-to-date information. 

Are there any new protocols for returning books? 

All items can be returned via the drop box in front of the library. Friendly reminder: all loans have been extended to December 18, 2020. 

Are course reserves available? 

Some course reserves are electronic this year. Visit the UTSC Library website, then click on "E-reserves." Have questions about a specific title? Let us know via the AskChat service or email! 

Can I borrow a charger?  

The technology lending program is currently unavailable. Please continue to visit our website for updates. 

Are materials in the popular collection available to borrow?  

Yes, books in the popular collection are available for pickup through the Library Pickup Service.