Information and reference desk

Online Library Help

Get research help from anywhere!
Go to the "Ask! Chat with a librarian" page to see our current chat hours and to start a chat session to get library help.

Contact information

• The Information and Reference Desk is currently closed due to COVID-19 restrictions; however, UTSC Library staff are ready to continue assisting students, faculty and staff through our AskChat online help service - see above.
• Telephone 416-287-7500
• Email
• Chat live online with a librarian at Ask a Librarian
• Check the library FAQ to see if your question already has an answer.

Library staff can help you with:

• Getting started on researching a topic or assignment, choosing resources or developing a search strategy
• Searching the catalogue, databases, and research guides for the most useful information
• Referrals to your liaison librarian or help centres like the Math and Statistics Learning Centre or Writing Support
• Navigating the libraries’ wide variety of services, and understanding your library loans and account

More Library Help Options:

Research guides

See our research guides by subject or by course code for online research advice, useful tools, and the best resources for your research needs curated by expert U of T librarians.

Library workshops

We offer in-class workshop sessions for students on topics such as searching the web for scholarly content, using discipline-specific library databases, and using citation management software like RefWorks.

Liaison librarian appointment

Request a consultation with your liaison librarian who will provide expert assistance on finding and evaluating resources, designing a research strategy, and uncovering hard-to-find information.